A fully automated AI web and telephony bot built for KalinaTerzieva.com. It captures leads, manages conversations, and supports booking across web and phone. Designed to scale client engagement without increasing staff or cost. Built to improve efficiency, availability, and conversion.
KalinaTerzieva.com needed a way to handle growing client inquiries across web and phone without increasing administrative workload.
Manual responses caused delays, missed leads, and limited availability outside business hours.
The challenge was to automate engagement while maintaining a personal, high-trust coaching experience..

The AI web and telephony bot successfully automated client engagement across both web and phone channels. It now responds instantly to inquiries, qualifies leads, and routes appointments without manual intervention. As a result, the client achieved faster response times, improved lead handling, and scalable engagement with minimal operational overhead..

